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Redimark’s COVID-19 Response

Package-Safety-here-to-help-Redimark

Our commitment to our customers and employees during COVID-19

 

Helping our customers:

As one of the few e-commerce businesses in our industry we have been minimally impacted:

  • Equipment and ink are still available for order 24/7 from our online store – no need for sales people or in-person contact
  • 10% discount on Redimark Inks through April 30, 2020, use promo code: CODE10
  • Simple DIY TC12 date coder set up and online resource library to eliminate the need for outside help coming on site
  • Overnight shipping options and same-day order processing (orders placed before 11 am PDT) for quick ramp up
  • Customer success team available 5 am – 5 pm (PDT) for product support and troubleshooting via chat, email ([email protected]), and phone (1.844.770.7334)
  • Replacement parts ship straight to your door alleviating need for service techs to come in your facility
  • Supply chain actively monitored to ensure that our stock levels are reinforced to minimize potential interruptions
  • Additional measures in place to reduce risk of illness at our production sites
  • Continued communication of any changes that might affect our ability to keep your production line running – check here for further updates

 

Helping our employees:

Employees that can, are working from home.

The few employees needing to be onsite to ship out inventory are being protected by:

  • Comprehensive facility sanitation daily
  • Sanitation stations throughout the entire facility
  • Workstations sanitized at the beginning and end of day
  • Staggered scheduling to limit exposure
  • Limited and controlled entry to our facility

Increased sick leave for any employee affected by COVID-19.

 

We are grateful to all our customers for trusting us and for bringing much needed consumer packaged goods to our communities during this time.

 

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